Professional HVAC & Electrical Solutions For Cary Homeowners
Cary families have trusted us with their heating, cooling, and electrical work since 2005, and we've built that trust by showing up when we say we will and doing quality work at honest prices.
North Carolina weather keeps HVAC systems busy year-round, and homes here depend on reliable electrical service for everything from daily living to powering modern technology. We handle AC breakdowns, heating installations, rewiring projects, and everything in between with the same attention to detail.
Ready for Service?
You shouldn't have to wonder if you're getting straight answers about your home's systems. Our approach is simple—we assess the situation, explain your options clearly, provide upfront pricing, and let you make informed decisions.
No games, no pressure, just skilled electrical and air conditioning technicians who respect your home and your time.
Call 919-887-8284 today.
Recent Jobs and Reviews in Cary, NC
Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting high levels of customer satisfaction and appreciation. Customers consistently express gratitude for the professionalism, courtesy, and knowledge demonstrated by the service technicians. A dominant theme throughout is the emphasis on clear communication, with reviewers frequently praising how technicians took time to explain work in detail, answer questions thoroughly, and provide helpful recommendations. The tone is warm and enthusiastic, with customers highlighting the friendly and personable nature of the service providers, describing interactions as pleasant and easy. Punctuality and efficiency are recurring positive attributes, with many noting timely arrivals and thorough completion of work. Customers express strong confidence in the quality of service received, with multiple mentions of trust, recommendations to others, and intentions to use the company again for future needs. The reviews convey a sense of relief and satisfaction that work was done correctly and professionally, with several customers specifically appreciating the educational approach taken to help them understand their home systems. Overall, the sentiment reflects exceptional customer experiences characterized by competence, respect, and genuine care for customer needs.
Our Local Reviews by City
- Angier, NC (26)
- Apex, NC (71)
- Benson, NC (1)
- Bunnlevel, NC (1)
- Cary, NC (61)
- Chapel Hill, NC (26)
- Clayton, NC (5)
- Coats, NC (1)
- Durham, NC (16)
- Fuquay-Varina, NC (204)
- Garner, NC (16)
- Godwin, NC (1)
- Holly Springs, NC (87)
- Knightdale, NC (1)
- Lillington, NC (21)
- Middle Creek, NC (3)
- Middle Creek Township, NC (1)
- Moncure, NC (1)
- Morrisville, NC (4)
- New Hill, NC (1)
- Panther Branch, NC (2)
- Pittsboro, NC (10)
- Pleasant Grove, NC (2)
- Raleigh, NC (97)
- Wake Forest, NC (8)
- Wendell, NC (3)
- Willow Spring, NC (4)
Job Locations and Reviews
Completed HVAC system installation including outdoor condensing unit and interior ductwork modifications. New gray cylindrical outdoor unit installed on exterior pad under building soffit with proper refrigerant charge of 13oz and all safety labels verified. Interior metal ductwork installed in basement utility area with paint application and proper integration with existing wooden framing and insulation.
Completed annual 32-point electrical system evaluation on 1982 residential property. Performed comprehensive electrical panel maintenance including proper torquing of all connections and visual inspection of circuit breakers. Tested all GFCI/shock protection outlets and breakers to verify proper ground fault protection functionality. Conducted arc fault circuit interrupter breaker testing to ensure fire protection systems operating correctly. Performed smoke and carbon monoxide detector maintenance including battery replacement and operational testing of all units. Replaced customer-supplied light bulbs in fixtures up to 12 feet and cleaned ceiling fans up to 12 feet. All electrical systems found to be functioning properly with no safety concerns identified. Panel interior clean and well-organized with breakers properly labeled. All protective devices tested and confirmed operational within manufacturer specifications.
Assessed HVAC ductwork modification requirements for vaulted ceiling renovation project in office and bathroom areas. Evaluated existing air handler, flexible ductwork routing, and exhaust fan duct configuration in attic space to determine necessary adjustments for lowering duct runs to accommodate reduced ceiling height. Documented current system layout including flexible duct connections, rigid piping, and equipment positioning for project planning purposes.
Responded to no air conditioning complaint on three-zone HVAC system. Replaced all three defective zone damper motors to restore proper airflow control to each zone. Verified system operation and confirmed all zones cycling properly upon completion.
Completed comprehensive 32-point annual electrical system evaluation including electrical panel maintenance with proper torquing and connection verification. Performed GFCI outlet testing on multiple receptacles, confirming proper shock protection functionality with readings of 122 VAC and trip time of 0.18 seconds within acceptable parameters. Conducted arc fault breaker testing, smoke and CO2 detector maintenance with battery replacement and testing, replaced customer-supplied light bulbs in fixtures up to 12 feet, and cleaned ceiling fans up to 12 feet. All safety devices tested and verified operational.
Responded to emergency service call for tripped breaker that would not reset, resulting in power loss to breakfast room overhead and recessed lighting, as well as sun porch circuits. Upon inspection of main electrical panel, identified faulty breaker mechanism preventing proper reset function. Replaced defective circuit breaker with new unit, restored power to all affected areas, and verified proper operation of all lighting fixtures including overhead lights, recessed canned lights, and ceiling fan in the affected zones.
Installed dedicated 20-amp circuit from main panel in garage to upstairs office for computer equipment to prevent nuisance tripping. Ran NM cable through wall cavities, installed new breaker in panel, and terminated circuit at GFCI-protected outlet in office. Verified proper operation and ground fault protection using outlet tester, confirming correct wiring and GFCI functionality within acceptable trip time parameters.
Replaced failed compressor on residential air conditioning system. Connected manifold gauges to verify system pressures and confirm compressor failure. Installed new compressor and filter drier with proper refrigerant line connections. Evacuated system, recharged with appropriate refrigerant, and verified proper operating pressures and temperatures upon completion.
Connor was terrific at explaining the problem with my AC unit. He walked me through what caused the problem and what he would do to correct it.
Responded to no cooling complaint with indoor temperature reading 77°F against 72°F setpoint. Inspected attic ductwork system and found insulated supply runs intact with no visible damage or disconnections. Examined outdoor condensing unit electrical compartment, verifying all wire connections, capacitor, and contactor components for proper installation and potential recall-related issues. Unit showed no immediate signs of electrical failure or component defects requiring replacement at time of inspection.
Completed electrical installation to upgrade kitchen outlet configuration to current code standards. Installed new outlet location to meet proper spacing requirements, traced and repaired an open splice located within the wall cavity behind the range hood, and installed a dedicated microwave outlet. Work required opening wall sections to access existing wiring, completing all electrical connections per NEC standards, and patching drywall around new and existing outlet boxes.
Completed comprehensive heating and air maintenance including 80-point inspection on all units. Performed outdoor coil cleaning with foaming solution on condenser unit, burner cleaning, and verified gas pressures within manufacturer specifications. Conducted full safety inspection and confirmed all electrical readings and system operations are functioning properly.
Conducted sales consultation for complete HVAC system replacement on 20-year-old single unit currently non-operational, resulting in interior temperatures reaching 80 degrees. Assessed existing air handler installation in crawl space with metal plenum and R-6.0 insulated ductwork, as well as exterior condensing unit and disconnect box mounted on exterior wall near brick foundation. Provided replacement system proposal with financing options, noting customer's timeline requirement for completion prior to early June travel plans.
Completed annual 32-point electrical system evaluation on 1988 residential property. Performed comprehensive electrical panel maintenance including torque verification and connection inspection of all circuit breakers and bus bar terminations. Conducted operational testing of GFCI shock protection outlets and breakers, as well as arc fault circuit interrupter breakers to ensure proper safety device functionality. Performed smoke and carbon monoxide detector maintenance including battery replacement and full system testing. Replaced customer-supplied light bulbs in fixtures up to 12 feet and cleaned ceiling fans up to 12 feet. All safety devices tested within normal operating parameters and electrical panel connections verified secure.
Responded to no cool complaint affecting second and third floor zones on multi-system residence. Performed diagnostic evaluation of outdoor condensing unit, including amperage draw testing which measured 497.5 amps on compressor circuit using clamp meter. Inspected condenser coil and noted debris accumulation including grass and organic material within unit housing that could restrict airflow and reduce system efficiency. Unit age documented at 8 years for both systems. Customer reported concerns regarding inadequate attic insulation, possible ductwork sizing issues, and insufficient return air, all of which could contribute to reduced cooling capacity on upper floors.
Responded to no cooling complaint on 10-15 year old central air system with inadequate airflow. Upon arrival, performed diagnostic testing of electrical components using clamp meter, which revealed faulty capacitor reading 7.107 μF on the CBB65 run capacitor. The defective capacitor was preventing the blower motor from operating at full capacity, resulting in minimal air circulation despite compressor operation. Replaced failed capacitor with proper rated replacement, restoring full system functionality and adequate cooling airflow throughout the residence.
Conducted sales consultation for HVAC system replacement on 2016 unit with known evaporator coil leak that had been ongoing for multiple years without repair. Assessed existing equipment condition, documented system measurements and ductwork configuration, and provided replacement options due to cost-prohibitive repair scenario.
Responded to service call for intermittent GFCI breaker tripping in garage that began after installation of new freezer. Customer reported recurring issue dating back to 2017 with previous breaker replacement two years ago that temporarily resolved problem. Upon arrival, inspected main electrical panel and identified circuit serving garage outlets. Performed visual inspection of panel wiring, connections, and breaker condition. Tested GFCI outlet in garage using test/reset function to verify proper operation. Evaluated circuit load and potential ground fault conditions related to new freezer installation. Documented electrical panel configuration showing dual-column breaker arrangement with organized neutral and hot wire bundles, along with digital monitoring component. Photographed GFCI outlet installation with adjacent conduit run for service records. Advised customer on potential causes of nuisance tripping including appliance ground leakage, moisture intrusion, or cumulative load o
Responded to no cooling complaint on 10-year-old split system. Upon arrival, verified thermostat set to cooling mode with display showing 81°F and unit not operating. Used clamp meter to diagnose electrical issue in attic, testing voltage and amperage at equipment. Found system had been turned off by customer prior to arrival due to lack of cooling performance.
Completed full HVAC system installation in attic space, including new Lennox furnace unit with associated ductwork configuration. Installed rigid and flexible metal ductwork with proper support strapping and hangers secured to structural framing, along with copper refrigerant lines and control valves. Configured supply and return air distribution system with appropriate duct transitions and fittings. Mounted furnace unit on stable platform with auxiliary equipment positioned for optimal clearance and serviceability. Routed electrical conduit and control wiring to unit, ensuring code-compliant connections. All ductwork sealed and secured, insulation preserved around installation area, and system positioned for proper airflow and future maintenance access.
Completed comprehensive 32-point annual electrical system evaluation on residential property built in 1960. Performed electrical panel maintenance including torque verification and connection inspection of all circuit breakers and service entrance components. Conducted GFCI outlet testing using Klein Tools RT250 tester, which revealed an open ground fault condition reading 124 VAC. Tested all arc fault circuit interrupters to verify fire protection functionality. Performed smoke and carbon monoxide detector maintenance with battery replacement and operational testing. Replaced customer-supplied light bulbs in fixtures up to 12 feet and cleaned ceiling fans within the same height range.
Completed initial assessment and documentation of 1995-built residential property for multiple electrical installations. Inspected existing electrical panel and exterior service equipment to verify circuit capacity and available breaker spaces for upcoming work. Photographed main breaker panel showing current circuit configuration and exterior meter/service entrance assembly. Scope of work identified includes installation of three ceiling fans at various locations: third floor, bonus room, and covered porch area. Living room LED light fixture replacement required, with customer-supplied fixture ready for installation. Hard-wired smoke detector replacement needed at challenging stairwell location requiring extended ladder access and proper safety protocols. Verified electrical panel condition and determined adequate capacity for planned installations. Noted potential for additional future work including third-floor wiring repairs and other electrical upgrades as part of ongoing home
Responded to callback for second floor unit not cooling despite recent evaporator coil, condenser fan replacement, and refrigerant charge. Upon arrival, confirmed thermostat set to 69°F while space temperature reading 73°F with no cooling operation. Performed diagnostic testing and measured system parameters using digital testing equipment, documenting readings of 5.5 (likely superheat or subcooling values). Inspected exterior refrigerant lines and connections at building foundation for proper installation and potential leaks following previous repair work.
Rob Wishart went above and beyond, great communication and great customer service!! Thank you Rob!!!
Replaced defective evaporator coil under warranty at shop location. Verified proper system pressures using manifold gauges after installation, confirming refrigerant charge and system operation. Unit tested and operational with new coil installed in air handler cabinet.
Completed comprehensive annual 32-point electrical system evaluation on 1992 residential property equipped with Challenger electrical panel. Performed electrical panel maintenance including torque verification and connection inspection of all breakers and bus bars. Conducted systematic testing of all GFCI shock protection devices, arc fault circuit interrupters, and fire protection breakers to ensure proper functionality and occupant safety. Troubleshot and restored power to non-functioning master closet lighting circuit. Reset and tested multiple tripped GFCI receptacles throughout the residence, verifying proper ground fault protection operation. Removed and replaced damaged floor receptacle in entryway with new code-compliant device. Replaced multiple discolored and aged receptacles with new white outlets to improve aesthetic appearance and ensure reliable connections. Performed smoke detector and carbon monoxide detector maintenance including battery replacement and functional te
Responded to commercial bathroom lighting issue where fluorescent light fixture was not working. Upon arrival, inspected rectangular drop-in ceiling panel light fixture at standard 8-foot height. Customer had previously attempted unsuccessful removal of fixture. Evaluated fixture operation, identified malfunction, and completed necessary repairs to restore proper illumination to the bathroom facility.
Excellent work by Hayes with detailed explanation along with pics of the work performed
Isaac is a tremendous employee of Dawson. Today, Issac was very capable, extremely friendly, smart, respectful, and exhibited a very, very positive image of Dawson. It was a pleasure to have this very capable young man as our Dawson representative
Their service was done with integrity, quality and politeness. I will call them again for service I can trust.
Great service
Arron did and incredible job. Most appreciated
He was very thorough and found the problem
Professional
Fantastic
Jim Gangi came out and diagnosed the issues, conveyed his opinion and suggestions. No pressure and communicated his findings very well
5-star experience! Easy to make an appointment, great communication, excellent work from knowledgeable, experienced, friendly electricians. Site cleanup was perfect. Will definitely hire Dawson’s Electric again! Thanks, Jonathan and Mason!
Great and Friendly Service!
Jim was so helpful and proactive. He made sure that everything was cleaned. He came prepared with parts I didn’t have and he was absolutely pleasant to speak with! Ive always had awesome service with Dawson’s. I highly recommend them for any electrical work you need done.
Great service!
Tim is top notch. He and his partner were efficient, thoughtful, and laid out multiple price options for our service needs. He generously threw in a couple additions at no cost. Very nice guy as well. Would highly recommend.
Jonathan Baker did an excellent job of explaining options for my electrical system. He worked quickly and efficiently and was patient in explaining how my new gear works. Much appreciated!
Johnathan and Michael were very helpful
Jim did a really great job for us! The recessed lights he wired up in the living room just sparkle and we could not be happier. He also did excellent work in our garage and made sure to replace as much drywall as possible to cut down on our repairs. We would hire him again!
Will use them again
Professional, fast, and took great care to make our new fixtures look great!
The entire process was seamless with great communication. From schedule the appointment through all the work being done. Professional, courteous and job well done.
work done quickly and am satisfied.
Really great service. Very knowledgeable electrician
My experience with other electric companies, have been fairly poor. Dawson’s Electric was easy to make an appointment, they were on time, they looked presentable, they did a great job, they were quick, and the electrician (Jim Gangi) was the politest person. I was extremely impressed. As a woman, it is important for me to feel safe with the people that are working on my home. Jim was respectful, honest, and professional. I have multiple jobs in my upcoming new home and I will not hesitate to call Dawson’s Electric for all my electrical needs. Thank you!






