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Durham, NC HVAC & Electrical

green-stars

Durham Homes Deserve Quality HVAC & Electrical Care

Durham families have relied on our heating, cooling, and electrical expertise since 2005 because we combine skilled workmanship with the kind of honest service that's hard to find.

Whether you're dealing with an air conditioner that quit cooling, a furnace that needs replacement, or electrical work for home improvements, we bring nearly 20 years of experience to every job.

Our air conditioning and electrical technicians understand local homes and what it takes to keep them comfortable and properly powered.

Ready for Service?

We're upfront about everything—what's wrong, what it costs to fix, and what your options are. You'll never feel pressured or confused because we explain things clearly and respect your decisions.

From emergency heating and cooling repairs to planned electrical upgrades, we handle each project with care and attention to detail. Our fully stocked trucks mean we can usually complete your repair the same day we arrive.

Give us a call at 919-887-8284 .

Recent Jobs and Reviews in Durham, NC

Rated 4.8 out of 5 stars based on 16 customer reviews

Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting high levels of customer satisfaction and appreciation. Customers consistently express gratitude for the professionalism, courtesy, and knowledge demonstrated by the service technicians. A dominant theme throughout is the emphasis on clear communication, with reviewers frequently praising how technicians took time to explain work in detail, answer questions thoroughly, and provide helpful recommendations. The tone is warm and enthusiastic, with customers highlighting the friendly and personable nature of the service providers, describing interactions as pleasant and easy. Punctuality and efficiency are recurring positive attributes, with many noting timely arrivals and thorough completion of work. Customers express strong confidence in the quality of service received, with multiple mentions of trust, recommendations to others, and intentions to use the company again for future needs. The reviews convey a sense of relief and satisfaction that work was done correctly and professionally, with several customers specifically appreciating the educational approach taken to help them understand their home systems. Overall, the sentiment reflects exceptional customer experiences characterized by competence, respect, and genuine care for customer needs.

Job Locations and Reviews

Successfully installed a customer-provided Tesla Wall Connector in the garage of a 1976 home, with the electrical panel located in the adjacent laundry room. Installed dedicated circuit breaker in the existing service panel and ran appropriate gauge wiring from the panel to the garage mounting location. The Tesla charger was mounted securely to the garage wall and connected to power, with the unit displaying proper operational status via green indicator light upon energization and testing.
Successfully installed a customer-provided Tesla Wall Connector in the garage of a 1976 home, with the electrical panel located in the adjacent laundry room. Installed dedicated circuit breaker in the existing service panel and ran appropriate gauge wiring from the panel to the garage mounting location. The Tesla charger was mounted securely to the garage wall and connected to power, with the unit displaying proper operational status via green indicator light upon energization and testing.
Curtis E.
Curtis E. Checked in
Successfully installed a customer-provided Tesla Wall Connector in the garage of a 1976 home, with the electrical panel located in the adjacent laundry room. Installed dedicated circuit breaker in the existing service panel and ran appropriate gauge wiring from the panel to the garage mounting location. The Tesla charger was mounted securely to the garage wall and connected to power, with the unit displaying proper operational status via green indicator light upon energization and testing.
Durham, NC 27713
Completed comprehensive heating and air maintenance including 80-point inspection on residential HVAC system. Performed outdoor coil cleaning on condensing unit, burner cleaning, and adjusted gas pressures to manufacturer specifications. Conducted full safety inspection and verified system operation with multimeter readings confirming proper voltage and system performance.
Completed comprehensive heating and air maintenance including 80-point inspection on residential HVAC system. Performed outdoor coil cleaning on condensing unit, burner cleaning, and adjusted gas pressures to manufacturer specifications. Conducted full safety inspection and verified system operation with multimeter readings confirming proper voltage and system performance.
Thomas M.
Thomas M. Checked in
Completed comprehensive heating and air maintenance including 80-point inspection on residential HVAC system. Performed outdoor coil cleaning on condensing unit, burner cleaning, and adjusted gas pressures to manufacturer specifications. Conducted full safety inspection and verified system operation with multimeter readings confirming proper voltage and system performance.
Durham, NC 27713
Completed comprehensive electrical service upgrade including replacement of existing exterior meter base and weatherhead riser mast. Installed new main grounding system with proper bonding connections and safety grounding wires to gas and water lines per code requirements. Replaced interior electrical panel in back-to-back configuration with new copper busbar panel equipped with all new circuit breakers. Labeled and identified all existing circuits for proper documentation and future reference. All work performed to current electrical code standards with proper permitting.
Completed comprehensive electrical service upgrade including replacement of existing exterior meter base and weatherhead riser mast. Installed new main grounding system with proper bonding connections and safety grounding wires to gas and water lines per code requirements. Replaced interior electrical panel in back-to-back configuration with new copper busbar panel equipped with all new circuit breakers. Labeled and identified all existing circuits for proper documentation and future reference. All work performed to current electrical code standards with proper permitting.
Preston C.
Preston C. Checked in
Completed comprehensive electrical service upgrade including replacement of existing exterior meter base and weatherhead riser mast. Installed new main grounding system with proper bonding connections and safety grounding wires to gas and water lines per code requirements. Replaced interior electrical panel in back-to-back configuration with new copper busbar panel equipped with all new circuit breakers. Labeled and identified all existing circuits for proper documentation and future reference. All work performed to current electrical code standards with proper permitting.
Durham, NC 27703
Responded to loss of power affecting front and rear exterior lighting following pressure washing activity. Inspected outdoor GFCI receptacle and found significant moisture intrusion and debris accumulation within weatherproof enclosure. Reset tripped GFCI breaker, verified proper ground fault protection functionality, and restored power to affected exterior lighting circuits. Recommended monitoring the outlet for recurring trips and consideration of enhanced weatherproofing to prevent future moisture-related issues.
Responded to loss of power affecting front and rear exterior lighting following pressure washing activity. Inspected outdoor GFCI receptacle and found significant moisture intrusion and debris accumulation within weatherproof enclosure. Reset tripped GFCI breaker, verified proper ground fault protection functionality, and restored power to affected exterior lighting circuits. Recommended monitoring the outlet for recurring trips and consideration of enhanced weatherproofing to prevent future moisture-related issues.
Charlie B.
Charlie B. Checked in
Responded to loss of power affecting front and rear exterior lighting following pressure washing activity. Inspected outdoor GFCI receptacle and found significant moisture intrusion and debris accumulation within weatherproof enclosure. Reset tripped GFCI breaker, verified proper ground fault protection functionality, and restored power to affected exterior lighting circuits. Recommended monitoring the outlet for recurring trips and consideration of enhanced weatherproofing to prevent future moisture-related issues.
Durham, NC 27703
Responded to no cooling call on residential central air conditioning system over 15 years old. Upon arrival, confirmed outdoor compressor unit was not operating when thermostat called for cooling, though electrical breaker remained in on position. Performed diagnostic testing using clamp meter and temperature measurement equipment to assess electrical supply and system performance. Measured voltage and amperage at compressor unit, obtaining readings to determine component functionality. Checked supply air temperature at ductwork, recording 64°F reading. Evaluated compressor contactor, capacitor, and electrical connections for proper operation and continuity.
Responded to no cooling call on residential central air conditioning system over 15 years old. Upon arrival, confirmed outdoor compressor unit was not operating when thermostat called for cooling, though electrical breaker remained in on position. Performed diagnostic testing using clamp meter and temperature measurement equipment to assess electrical supply and system performance. Measured voltage and amperage at compressor unit, obtaining readings to determine component functionality. Checked supply air temperature at ductwork, recording 64°F reading. Evaluated compressor contactor, capacitor, and electrical connections for proper operation and continuity.
Hayes H.
Hayes H. Checked in
Responded to no cooling call on residential central air conditioning system over 15 years old. Upon arrival, confirmed outdoor compressor unit was not operating when thermostat called for cooling, though electrical breaker remained in on position. Performed diagnostic testing using clamp meter and temperature measurement equipment to assess electrical supply and system performance. Measured voltage and amperage at compressor unit, obtaining readings to determine component functionality. Checked supply air temperature at ductwork, recording 64°F reading. Evaluated compressor contactor, capacitor, and electrical connections for proper operation and continuity.
Durham, NC 27713
Completed comprehensive electrical panel rejuvenation by replacing all breakers to restore system reliability and safety. Installed new grounding system with dual ground rods and bonded all low voltage systems to meet current code requirements. Installed copper gas line bonding wire, created new junction box in crawl space with approved connectors for A/C wiring, and mounted two new exterior A/C disconnects to ensure proper equipment protection and code compliance.
Completed comprehensive electrical panel rejuvenation by replacing all breakers to restore system reliability and safety. Installed new grounding system with dual ground rods and bonded all low voltage systems to meet current code requirements. Installed copper gas line bonding wire, created new junction box in crawl space with approved connectors for A/C wiring, and mounted two new exterior A/C disconnects to ensure proper equipment protection and code compliance.
Preston C.
Preston C. Checked in
Completed comprehensive electrical panel rejuvenation by replacing all breakers to restore system reliability and safety. Installed new grounding system with dual ground rods and bonded all low voltage systems to meet current code requirements. Installed copper gas line bonding wire, created new junction box in crawl space with approved connectors for A/C wiring, and mounted two new exterior A/C disconnects to ensure proper equipment protection and code compliance.
Durham, NC 27705
Completed comprehensive switch replacement throughout residential property, installing up to 40 new toggle switches with mechanically wrapped connections. All existing switches were removed and replaced with new standard toggle switches, excluding dimmer switches. Work included proper electrical connections, secure mounting of wall plates, and verification of functionality across all installed units.
Completed comprehensive switch replacement throughout residential property, installing up to 40 new toggle switches with mechanically wrapped connections. All existing switches were removed and replaced with new standard toggle switches, excluding dimmer switches. Work included proper electrical connections, secure mounting of wall plates, and verification of functionality across all installed units.
Jeff L.
Jeff L. Checked in
Completed comprehensive switch replacement throughout residential property, installing up to 40 new toggle switches with mechanically wrapped connections. All existing switches were removed and replaced with new standard toggle switches, excluding dimmer switches. Work included proper electrical connections, secure mounting of wall plates, and verification of functionality across all installed units.
Durham, NC 27703
Responded to service request for arc fault circuit interrupter (AFCI) breaker installation at 1996 residential property. Upon arrival, assessed existing Square D electrical panel containing standard circuit breakers with organized wiring configuration including red, black, and purple phase conductors terminating at breakers with proper neutral and ground bus connections. Evaluated panel capacity and compatibility for AFCI breaker retrofitting. Discussed code requirements and AFCI protection benefits with homeowner for bedroom circuits and other required areas per current NEC standards. Documented existing panel configuration with photographs showing dual-column breaker arrangement, wire routing, and overall panel condition prior to any modifications.
Responded to service request for arc fault circuit interrupter (AFCI) breaker installation at 1996 residential property. Upon arrival, assessed existing Square D electrical panel containing standard circuit breakers with organized wiring configuration including red, black, and purple phase conductors terminating at breakers with proper neutral and ground bus connections. Evaluated panel capacity and compatibility for AFCI breaker retrofitting. Discussed code requirements and AFCI protection benefits with homeowner for bedroom circuits and other required areas per current NEC standards. Documented existing panel configuration with photographs showing dual-column breaker arrangement, wire routing, and overall panel condition prior to any modifications.
Charlie B.
Charlie B. Checked in
Responded to service request for arc fault circuit interrupter (AFCI) breaker installation at 1996 residential property. Upon arrival, assessed existing Square D electrical panel containing standard circuit breakers with organized wiring configuration including red, black, and purple phase conductors terminating at breakers with proper neutral and ground bus connections. Evaluated panel capacity and compatibility for AFCI breaker retrofitting. Discussed code requirements and AFCI protection benefits with homeowner for bedroom circuits and other required areas per current NEC standards. Documented existing panel configuration with photographs showing dual-column breaker arrangement, wire routing, and overall panel condition prior to any modifications.
Durham, NC 27705
Responded to electrical switch issue in 2007-built residence affecting multiple locations. Investigated crackling sound reported at ceiling fan switch in living room, along with concerns regarding switches in master bathroom and kitchen. Verified electrical panel and circuit breakers for proper operation and confirmed all breakers were functioning correctly. Inspected affected switches for loose connections, arcing, or deteriorated components that could cause audible crackling during operation.
Responded to electrical switch issue in 2007-built residence affecting multiple locations. Investigated crackling sound reported at ceiling fan switch in living room, along with concerns regarding switches in master bathroom and kitchen. Verified electrical panel and circuit breakers for proper operation and confirmed all breakers were functioning correctly. Inspected affected switches for loose connections, arcing, or deteriorated components that could cause audible crackling during operation.
Curtis E.
Curtis E. Checked in
Responded to electrical switch issue in 2007-built residence affecting multiple locations. Investigated crackling sound reported at ceiling fan switch in living room, along with concerns regarding switches in master bathroom and kitchen. Verified electrical panel and circuit breakers for proper operation and confirmed all breakers were functioning correctly. Inspected affected switches for loose connections, arcing, or deteriorated components that could cause audible crackling during operation.
Durham, NC 27703
Responded to service call for upstairs unit running continuously with inadequate cooling. Performed diagnostic assessment on two residential HVAC systems (2020 and 2021 models). Measured supply air temperature at wall-mounted air handler unit, recording 23.3°F temperature differential. Inspected attic ductwork installation and measured duct dimensions to verify proper airflow capacity. Identified potential issues with system cycling and temperature control requiring further evaluation of thermostat calibration, refrigerant charge, and airflow restrictions.
Responded to service call for upstairs unit running continuously with inadequate cooling. Performed diagnostic assessment on two residential HVAC systems (2020 and 2021 models). Measured supply air temperature at wall-mounted air handler unit, recording 23.3°F temperature differential. Inspected attic ductwork installation and measured duct dimensions to verify proper airflow capacity. Identified potential issues with system cycling and temperature control requiring further evaluation of thermostat calibration, refrigerant charge, and airflow restrictions.
Hayes H.
Hayes H. Checked in
Responded to service call for upstairs unit running continuously with inadequate cooling. Performed diagnostic assessment on two residential HVAC systems (2020 and 2021 models). Measured supply air temperature at wall-mounted air handler unit, recording 23.3°F temperature differential. Inspected attic ductwork installation and measured duct dimensions to verify proper airflow capacity. Identified potential issues with system cycling and temperature control requiring further evaluation of thermostat calibration, refrigerant charge, and airflow restrictions.
Durham, NC 27712
Completed comprehensive 32-point electrical system evaluation on 1965 residence with recently upgraded 100-amp subpanel. Performed panel maintenance including torquing all connections, verified proper voltage readings at 121 VAC, and inspected all circuit breakers and wiring terminations. Tested all GFCI outlets and breakers for proper shock protection functionality, verified arc fault breakers for fire protection compliance, conducted smoke and CO detector maintenance with battery replacement and operational testing, replaced customer-supplied light bulbs in fixtures up to 12 feet, and cleaned ceiling fans up to 12 feet in height.
Completed comprehensive 32-point electrical system evaluation on 1965 residence with recently upgraded 100-amp subpanel. Performed panel maintenance including torquing all connections, verified proper voltage readings at 121 VAC, and inspected all circuit breakers and wiring terminations. Tested all GFCI outlets and breakers for proper shock protection functionality, verified arc fault breakers for fire protection compliance, conducted smoke and CO detector maintenance with battery replacement and operational testing, replaced customer-supplied light bulbs in fixtures up to 12 feet, and cleaned ceiling fans up to 12 feet in height.
Isaac W.
Isaac W. Checked in
Completed comprehensive 32-point electrical system evaluation on 1965 residence with recently upgraded 100-amp subpanel. Performed panel maintenance including torquing all connections, verified proper voltage readings at 121 VAC, and inspected all circuit breakers and wiring terminations. Tested all GFCI outlets and breakers for proper shock protection functionality, verified arc fault breakers for fire protection compliance, conducted smoke and CO detector maintenance with battery replacement and operational testing, replaced customer-supplied light bulbs in fixtures up to 12 feet, and cleaned ceiling fans up to 12 feet in height.
Durham, NC 27713
Completed comprehensive Maint+ service on 10-year-old split system with reported second level cooling concerns. Performed 80-point inspection, outdoor coil cleaning, burner cleaning, gas pressure adjustments, and full safety inspections on heating and air conditioning system. Unit found operating within normal parameters with no issues identified during service visit.
Completed comprehensive Maint+ service on 10-year-old split system with reported second level cooling concerns. Performed 80-point inspection, outdoor coil cleaning, burner cleaning, gas pressure adjustments, and full safety inspections on heating and air conditioning system. Unit found operating within normal parameters with no issues identified during service visit.
Hayes H.
Hayes H. Checked in
Completed comprehensive Maint+ service on 10-year-old split system with reported second level cooling concerns. Performed 80-point inspection, outdoor coil cleaning, burner cleaning, gas pressure adjustments, and full safety inspections on heating and air conditioning system. Unit found operating within normal parameters with no issues identified during service visit.
Durham, NC 27704
Responded to no cooling complaint on 6-year-old residential HVAC system. Upon arrival, performed diagnostic inspection of attic-mounted air handler and ductwork system. Measured temperature differential across evaporator coil, recording 65.3°F delta T, which confirmed adequate refrigerant charge and proper system operation. Inspected Honeywell zone control modules and associated wiring for proper function. Verified all electrical connections secure and control circuits operating correctly. Found system cycling normally with appropriate airflow through flex ductwork. Educated customer on proper thermostat operation and system expectations. Unit tested and left in operational condition with normal cooling performance restored.
Responded to no cooling complaint on 6-year-old residential HVAC system. Upon arrival, performed diagnostic inspection of attic-mounted air handler and ductwork system. Measured temperature differential across evaporator coil, recording 65.3°F delta T, which confirmed adequate refrigerant charge and proper system operation. Inspected Honeywell zone control modules and associated wiring for proper function. Verified all electrical connections secure and control circuits operating correctly. Found system cycling normally with appropriate airflow through flex ductwork. Educated customer on proper thermostat operation and system expectations. Unit tested and left in operational condition with normal cooling performance restored.
Hayes H.
Hayes H. Checked in
Responded to no cooling complaint on 6-year-old residential HVAC system. Upon arrival, performed diagnostic inspection of attic-mounted air handler and ductwork system. Measured temperature differential across evaporator coil, recording 65.3°F delta T, which confirmed adequate refrigerant charge and proper system operation. Inspected Honeywell zone control modules and associated wiring for proper function. Verified all electrical connections secure and control circuits operating correctly. Found system cycling normally with appropriate airflow through flex ductwork. Educated customer on proper thermostat operation and system expectations. Unit tested and left in operational condition with normal cooling performance restored.
Durham, NC 27704
Completed comprehensive heating and air maintenance on 2013 HVAC system including 80-point inspection, outdoor coil cleaning, burner cleaning, gas pressure adjustments, and safety inspections. All electrical readings verified within normal operating parameters using clamp meter diagnostics. System operating properly with no issues found; dryer vent cleaning scheduled as additional service request.
Completed comprehensive heating and air maintenance on 2013 HVAC system including 80-point inspection, outdoor coil cleaning, burner cleaning, gas pressure adjustments, and safety inspections. All electrical readings verified within normal operating parameters using clamp meter diagnostics. System operating properly with no issues found; dryer vent cleaning scheduled as additional service request.
Keith M.
Keith M. Checked in
Completed comprehensive heating and air maintenance on 2013 HVAC system including 80-point inspection, outdoor coil cleaning, burner cleaning, gas pressure adjustments, and safety inspections. All electrical readings verified within normal operating parameters using clamp meter diagnostics. System operating properly with no issues found; dryer vent cleaning scheduled as additional service request.
Durham, NC 27705
Responded to no-power condition at kitchen dishwasher outlet following new appliance installation. Upon arrival, verified circuit breaker was in ON position but GFCI receptacle had no power. Inspected main electrical panel and discovered tripped main disconnect switches in OFF position. Reset main disconnect to restore power to entire panel. Tested GFCI outlet under sink and confirmed proper voltage and ground fault protection functionality. Verified dishwasher circuit operational and advised that power loss was due to main disconnect being off, not related to new appliance installation.
Responded to no-power condition at kitchen dishwasher outlet following new appliance installation. Upon arrival, verified circuit breaker was in ON position but GFCI receptacle had no power. Inspected main electrical panel and discovered tripped main disconnect switches in OFF position. Reset main disconnect to restore power to entire panel. Tested GFCI outlet under sink and confirmed proper voltage and ground fault protection functionality. Verified dishwasher circuit operational and advised that power loss was due to main disconnect being off, not related to new appliance installation.
Bryant C.
Bryant C. Checked in
Responded to no-power condition at kitchen dishwasher outlet following new appliance installation. Upon arrival, verified circuit breaker was in ON position but GFCI receptacle had no power. Inspected main electrical panel and discovered tripped main disconnect switches in OFF position. Reset main disconnect to restore power to entire panel. Tested GFCI outlet under sink and confirmed proper voltage and ground fault protection functionality. Verified dishwasher circuit operational and advised that power loss was due to main disconnect being off, not related to new appliance installation.
Durham, NC 27701
Completed comprehensive 200-amp electrical service upgrade including installation of new meter socket, main breaker panel with copper busbars and breakers, and code-compliant grounding system with dual ground rods. Installed copper bonding wire to gas line per code requirements, whole home surge protection device, and 50-amp generator inlet with interlock safety kit and weathertight enclosure. All work performed to code specifications with utility disconnect and reconnect coordination, and appropriate permitting completed.
Completed comprehensive 200-amp electrical service upgrade including installation of new meter socket, main breaker panel with copper busbars and breakers, and code-compliant grounding system with dual ground rods. Installed copper bonding wire to gas line per code requirements, whole home surge protection device, and 50-amp generator inlet with interlock safety kit and weathertight enclosure. All work performed to code specifications with utility disconnect and reconnect coordination, and appropriate permitting completed.
Jeff L.
Jeff L. Checked in
Completed comprehensive 200-amp electrical service upgrade including installation of new meter socket, main breaker panel with copper busbars and breakers, and code-compliant grounding system with dual ground rods. Installed copper bonding wire to gas line per code requirements, whole home surge protection device, and 50-amp generator inlet with interlock safety kit and weathertight enclosure. All work performed to code specifications with utility disconnect and reconnect coordination, and appropriate permitting completed.
Durham, NC 27707
Responded to no cooling complaint on upstairs zone of split system serving 1-year-old Trane equipment. Performed diagnostic testing using clamp meter, measuring 55.2 amp draw at outdoor unit and verified capacitor operation. Inspected attic installation including ductwork insulation and condensate drain line, confirming proper PVC drainage system installation with secure connections. Provided quote for smart thermostat upgrade as requested.
Responded to no cooling complaint on upstairs zone of split system serving 1-year-old Trane equipment. Performed diagnostic testing using clamp meter, measuring 55.2 amp draw at outdoor unit and verified capacitor operation. Inspected attic installation including ductwork insulation and condensate drain line, confirming proper PVC drainage system installation with secure connections. Provided quote for smart thermostat upgrade as requested.
Thomas M.
Thomas M. Checked in
Responded to no cooling complaint on upstairs zone of split system serving 1-year-old Trane equipment. Performed diagnostic testing using clamp meter, measuring 55.2 amp draw at outdoor unit and verified capacitor operation. Inspected attic installation including ductwork insulation and condensate drain line, confirming proper PVC drainage system installation with secure connections. Provided quote for smart thermostat upgrade as requested.
Durham, NC 27707
Responded to no cooling call where system stopped operating at approximately 9am. Upon inspection, diagnosed failed capacitor in outdoor unit. Replaced defective capacitor and restored system to normal cooling operation.
Responded to no cooling call where system stopped operating at approximately 9am. Upon inspection, diagnosed failed capacitor in outdoor unit. Replaced defective capacitor and restored system to normal cooling operation.
Hayes H.
Hayes H. Checked in
Responded to no cooling call where system stopped operating at approximately 9am. Upon inspection, diagnosed failed capacitor in outdoor unit. Replaced defective capacitor and restored system to normal cooling operation.
Durham, NC 27713
Responded to flickering light issue in two-story living room ceiling fixture. Accessed recessed spotlights using extension ladder as fixtures were located approximately 1.5 feet beyond wall line. Replaced both bulbs with customer-supplied lamps and verified proper operation of lighting system with no further flickering observed.
Responded to flickering light issue in two-story living room ceiling fixture. Accessed recessed spotlights using extension ladder as fixtures were located approximately 1.5 feet beyond wall line. Replaced both bulbs with customer-supplied lamps and verified proper operation of lighting system with no further flickering observed.
Bryant C.
Bryant C. Checked in
Responded to flickering light issue in two-story living room ceiling fixture. Accessed recessed spotlights using extension ladder as fixtures were located approximately 1.5 feet beyond wall line. Replaced both bulbs with customer-supplied lamps and verified proper operation of lighting system with no further flickering observed.
Durham, NC 27713
Responded to service call for non-functioning pantry light fixture in 2015 home. Upon inspection, found vertical-mounted LED fixture with exposed wiring and visible LED driver/ballast. Diagnosed electrical issue, inspected internal components including wire connections (black, white, yellow, and blue conductors with wire nuts), LED strips, and driver assembly. Completed necessary repairs to restore proper operation of the LED lighting fixture.
Responded to service call for non-functioning pantry light fixture in 2015 home. Upon inspection, found vertical-mounted LED fixture with exposed wiring and visible LED driver/ballast. Diagnosed electrical issue, inspected internal components including wire connections (black, white, yellow, and blue conductors with wire nuts), LED strips, and driver assembly. Completed necessary repairs to restore proper operation of the LED lighting fixture.
Isaac W.
Isaac W. Checked in
Responded to service call for non-functioning pantry light fixture in 2015 home. Upon inspection, found vertical-mounted LED fixture with exposed wiring and visible LED driver/ballast. Diagnosed electrical issue, inspected internal components including wire connections (black, white, yellow, and blue conductors with wire nuts), LED strips, and driver assembly. Completed necessary repairs to restore proper operation of the LED lighting fixture.
Durham, NC 27713
Responded to partial power loss at 1978 residence where utility company had previously disconnected power and removed a faulty sub-panel breaker from the main service panel due to shorting condition. Inspected main electrical panel and documented existing conditions, including service conductors, bus bar connections, and circuit breaker arrangement. Verified power company had isolated the electrical hazard by de-energizing the system to prevent fire risk. Assessed affected areas including lighting circuits, receptacle outlets, and refrigerator appliance that were without power following the utility company's safety disconnect.
Responded to partial power loss at 1978 residence where utility company had previously disconnected power and removed a faulty sub-panel breaker from the main service panel due to shorting condition. Inspected main electrical panel and documented existing conditions, including service conductors, bus bar connections, and circuit breaker arrangement. Verified power company had isolated the electrical hazard by de-energizing the system to prevent fire risk. Assessed affected areas including lighting circuits, receptacle outlets, and refrigerator appliance that were without power following the utility company's safety disconnect.
Tim D.
Tim D. Checked in
Responded to partial power loss at 1978 residence where utility company had previously disconnected power and removed a faulty sub-panel breaker from the main service panel due to shorting condition. Inspected main electrical panel and documented existing conditions, including service conductors, bus bar connections, and circuit breaker arrangement. Verified power company had isolated the electrical hazard by de-energizing the system to prevent fire risk. Assessed affected areas including lighting circuits, receptacle outlets, and refrigerator appliance that were without power following the utility company's safety disconnect.
Durham, NC 27712
Completed HVAC installation including electrical disconnect panel setup with dedicated 20-amp fused protection for downstairs air conditioning unit. Installed condensate drainage system with new white PVC piping and condensate pump assembly, ensuring proper removal of moisture from the system. Connected all necessary electrical wiring and verified proper operation of safety controls and warning labels on equipment housing.
Completed HVAC installation including electrical disconnect panel setup with dedicated 20-amp fused protection for downstairs air conditioning unit. Installed condensate drainage system with new white PVC piping and condensate pump assembly, ensuring proper removal of moisture from the system. Connected all necessary electrical wiring and verified proper operation of safety controls and warning labels on equipment housing.
Ethan N.
Ethan N. Checked in
Completed HVAC installation including electrical disconnect panel setup with dedicated 20-amp fused protection for downstairs air conditioning unit. Installed condensate drainage system with new white PVC piping and condensate pump assembly, ensuring proper removal of moisture from the system. Connected all necessary electrical wiring and verified proper operation of safety controls and warning labels on equipment housing.
Durham, NC 27707
Completed comprehensive tune-up service on a single HVAC unit from 2011, including full system inspection and performance testing. Replaced air filter as requested and utilized diagnostic equipment including multimeter for electrical measurements and inspection camera to evaluate internal components and ductwork condition. All system parameters checked and verified to be operating within normal specifications, with UV light safety warnings confirmed in place.
Completed comprehensive tune-up service on a single HVAC unit from 2011, including full system inspection and performance testing. Replaced air filter as requested and utilized diagnostic equipment including multimeter for electrical measurements and inspection camera to evaluate internal components and ductwork condition. All system parameters checked and verified to be operating within normal specifications, with UV light safety warnings confirmed in place.
Connor G.
Connor G. Checked in
Completed comprehensive tune-up service on a single HVAC unit from 2011, including full system inspection and performance testing. Replaced air filter as requested and utilized diagnostic equipment including multimeter for electrical measurements and inspection camera to evaluate internal components and ductwork condition. All system parameters checked and verified to be operating within normal specifications, with UV light safety warnings confirmed in place.
Durham, NC 27707
Completed installation of Lennox outdoor condenser unit on concrete pad with proper mulch ground cover against brick foundation. Installed General Electric electrical service panel with associated conduit routing, utility meter, and weatherproof electrical components on exterior wall with gray siding. Air cleaner to be picked up from Johnstone Durham for final system completion.
Completed installation of Lennox outdoor condenser unit on concrete pad with proper mulch ground cover against brick foundation. Installed General Electric electrical service panel with associated conduit routing, utility meter, and weatherproof electrical components on exterior wall with gray siding. Air cleaner to be picked up from Johnstone Durham for final system completion.
Ethan N.
Ethan N. Checked in
Completed installation of Lennox outdoor condenser unit on concrete pad with proper mulch ground cover against brick foundation. Installed General Electric electrical service panel with associated conduit routing, utility meter, and weatherproof electrical components on exterior wall with gray siding. Air cleaner to be picked up from Johnstone Durham for final system completion.
Durham, NC 27707
Completed comprehensive heating and air maintenance on two residential HVAC systems (2007 and 2016 models) including full 80-point inspections on both units. Performed outdoor coil cleaning, burner cleaning, gas pressure adjustments, and thorough safety inspections. Additionally installed thermostat in living room area per customer request to improve temperature control and system accessibility.
Completed comprehensive heating and air maintenance on two residential HVAC systems (2007 and 2016 models) including full 80-point inspections on both units. Performed outdoor coil cleaning, burner cleaning, gas pressure adjustments, and thorough safety inspections. Additionally installed thermostat in living room area per customer request to improve temperature control and system accessibility.
Connor G.
Connor G. Checked in
Completed comprehensive heating and air maintenance on two residential HVAC systems (2007 and 2016 models) including full 80-point inspections on both units. Performed outdoor coil cleaning, burner cleaning, gas pressure adjustments, and thorough safety inspections. Additionally installed thermostat in living room area per customer request to improve temperature control and system accessibility.
Durham, NC 27707
Review
Thomas was awesome - very courteous, professional, efficient and knowledgeable!
Lisa - Durham, NC 27701
Review
Today, 4-15-26 Ethan came and installed a a new HVAC system and also a new air filter system in my crawl space. Ethan and every worker I've encountered coming from Dawson has simply been wonderful people. They are all so pleasant and knowledgeable. Ethan was so easy to talk to. He always explained everything in detail. He took photos of the work that was done to illustrate the process. He was thoughful, thorough, and well mannered. Just an all around pleasant, competent guy. I would recommend Ethan to anyone who needs the service I was given. High five to Dawson... because they sure know how to pick em.
Debra - Durham, NC 27705
Review
Bailey Farrin - Durham, NC 27707
Response from Dawson's Electric & Air:

Hi Bailey, thank you for the 5-star review! We’re glad we could assist with your AC compressor repair and provide a quote for a new system. It was a pleasure working with you, and we’re here whenever you’re ready to move forward or if you have any questions about your HVAC options. At Dawson’s Electric & Air, we’re committed to keeping your home comfortable all year long!

Review
Nick was nice enough, just doing his job, apparently the company policy is charge a high enough dispatch fee so when they give you the the price without lube, you don’t want to waste your dispatch fee therefore trapping customers making them spend a lot of unnecessary money. And just for transparency…. The lady in the office did explain the dispatch fee to me. However she didn’t explain the drastically high prices associated with the dispatch fee. My advice is find a company that gives free estimates, I say this because my company gives free estimates.
Durham dissatisfied - Durham, NC 27704
Response from Dawson's Electric & Air:

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations. For clarity, our $89 dispatch fee is fully disclosed before any appointment is scheduled. This fee covers the technician’s travel, fuel, vehicle expenses, insurance, and time spent by a licensed electrician to professionally assess the situation. There is never an obligation to move forward with repairs after an evaluation is completed. Dawson’s Electric & Air is a licensed and insured residential service company. Our pricing reflects the level of service we provide, including trained and background-checked technicians, code-compliant work, warranties, fully stocked service vehicles, and proper liability coverage. While we understand our pricing may not be the right fit for every situation, we believe transparency and professionalism are important for homeowners making informed decisions. In this case, we noted that the reviewer is a contractor. Contractors often rely on subcontractors or trade relationships for personal projects, which typically operate under very different pricing models than a retail residential service company. Service companies and subcontractors have fundamentally different cost structures. We never pressure customers to proceed after receiving an estimate. Many homeowners choose us because they value reliability, workmanship, and long-term peace of mind, while others may decide a different option is better for them. We wish you success with your project.

Review
Great service
Kathleen - Durham, NC 27705
Review
Excellent service experience. Everything explained well and to my satisfaction. I will ask for JB again if needed.
Gabriella - Durham, NC 27713
Review
Jim Gangi was great, came in, quickly identified the issue, fixed it and cleaned up afterwards. Very happy
Patrick - Durham, NC 27703
Review
Jonathan Baker was excellent on all fronts: highly efficient and effective.
Christopher - Durham, NC 27705
Review
New lights in my home
Steve - Durham, NC 27703
Review
Jim was incredibly thoughtful every aspect of the job, providing excellent advice and clear options. On site, he and his partner worked steadily on a job that took more time than expected. Neither wavered in patience or attentiveness. My home was left full of new light and perfectly clean—thanks!
Della - Durham, NC 27701
Review
Our service was excellent and technician was friendly and informative, he was even sure to speak quietly because our children were napping.
Alexandra - Durham, NC 27713
Review
Jonathan was very pleasant and quite knowledgeable. He answered all of our questions. He’s an awesome service person and when we get the next steps of our electrical work done I would be honored for him to do the work. I thank him for everything.
Barbara - Durham, NC 27704
Review
Great service
Michele - Durham, NC 27707
Review
Very professional and positive experience. Would recommend!
M - Durham, NC 27713
Review
I was treated well throughout the entire process. Will certainly use Dawson’s electric again in the future.
Chris - Durham, NC 27713
Review
Jason has been to our home twice to help us with lighting needs. Both times he was on time, but more than that he really knows about wiring and electrical problems. He not only fixed our list of issues, but explained what was wrong. He suggested some improved lighting that made a tremendous difference. He was able to fix on fixture I thought I had to replace, saving me a nice little extra expense. Jason was not just personable, he was patient, helpful and skilled.
Sally - Durham, NC 27705
Review
Great company . Fast response , on time and easy to work with .
NCT Specialty Contracting Inc - Durham, NC 27713