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Cary, NC HVAC & Electrical

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Professional HVAC & Electrical Solutions For Cary Homeowners

Cary families have trusted us with their heating, cooling, and electrical work since 2005, and we've built that trust by showing up when we say we will and doing quality work at honest prices.

North Carolina weather keeps HVAC systems busy year-round, and homes here depend on reliable electrical service for everything from daily living to powering modern technology. We handle AC breakdowns, heating installations, rewiring projects, and everything in between with the same attention to detail.

Ready for Service?

You shouldn't have to wonder if you're getting straight answers about your home's systems. Our approach is simple—we assess the situation, explain your options clearly, provide upfront pricing, and let you make informed decisions.

No games, no pressure, just skilled electrical and air conditioning technicians who respect your home and your time.

Call 919-887-8284 today.

Recent Jobs and Reviews in Cary, NC

Rated 5.0 out of 5 stars based on 56 customer reviews

Customers say: # Customer Sentiment Analysis The reviews reflect an overwhelmingly positive sentiment toward Dawson's Electric & HVAC services. Customers consistently express high satisfaction with the company's professionalism, technical expertise, and exceptional customer service. Technicians are repeatedly praised for being knowledgeable, thorough, and skilled at explaining complex issues in understandable terms. The reviews highlight appreciation for the technicians' communication skills, friendliness, and willingness to provide detailed explanations of problems and solutions. Many customers mention the efficiency and quality of work performed, with several noting that technicians went "above and beyond" expectations. The punctuality of service is frequently commended, with some customers pleasantly surprised by early arrivals. There is a strong trend of customers expressing trust in the company and indicating intentions for continued business relationships, often concluding with enthusiastic recommendations. The overall tone is decidedly positive, with numerous reviews emphasizing gratitude for the helpful, reliable service provided by the company's technicians.

Job Locations and Reviews

Completed comprehensive preventive maintenance on dual HVAC systems including 80-point inspections on both units. Performed outdoor coil cleaning, burner cleaning, and adjusted gas pressures to manufacturer specifications. Conducted thorough safety inspections on all heating and cooling components to ensure proper operation and system efficiency.
Completed comprehensive preventive maintenance on dual HVAC systems including 80-point inspections on both units. Performed outdoor coil cleaning, burner cleaning, and adjusted gas pressures to manufacturer specifications. Conducted thorough safety inspections on all heating and cooling components to ensure proper operation and system efficiency.
Thomas M.
Thomas M. Checked in
Completed comprehensive preventive maintenance on dual HVAC systems including 80-point inspections on both units. Performed outdoor coil cleaning, burner cleaning, and adjusted gas pressures to manufacturer specifications. Conducted thorough safety inspections on all heating and cooling components to ensure proper operation and system efficiency.
Cary, NC 27513
Responded to customer concern regarding potential mold in HVAC system following third-party mold testing. Performed thorough inspection of Carrier air handler unit and associated ductwork in basement/crawl space area. Examined metal ductwork, supply and return air pathways, and accessible plenum sections for signs of moisture intrusion, microbial growth, or contamination. Inspected insulation between floor joists for water damage or mold presence. Reviewed unit operation and verified proper condensate drainage through PVC drain line. Provided customer education regarding fresh air ventilation damper operation and explained proper settings for outdoor air intake vent to address ongoing questions about vent positioning.
Responded to customer concern regarding potential mold in HVAC system following third-party mold testing. Performed thorough inspection of Carrier air handler unit and associated ductwork in basement/crawl space area. Examined metal ductwork, supply and return air pathways, and accessible plenum sections for signs of moisture intrusion, microbial growth, or contamination. Inspected insulation between floor joists for water damage or mold presence. Reviewed unit operation and verified proper condensate drainage through PVC drain line. Provided customer education regarding fresh air ventilation damper operation and explained proper settings for outdoor air intake vent to address ongoing questions about vent positioning.
Aaron P.
Aaron P. Checked in
Responded to customer concern regarding potential mold in HVAC system following third-party mold testing. Performed thorough inspection of Carrier air handler unit and associated ductwork in basement/crawl space area. Examined metal ductwork, supply and return air pathways, and accessible plenum sections for signs of moisture intrusion, microbial growth, or contamination. Inspected insulation between floor joists for water damage or mold presence. Reviewed unit operation and verified proper condensate drainage through PVC drain line. Provided customer education regarding fresh air ventilation damper operation and explained proper settings for outdoor air intake vent to address ongoing questions about vent positioning.
Cary, NC 27513
Addressed critical electrical safety hazards by removing damaged sparking wire leading to exterior and repairing connections within the main panel. Replaced all circuit breakers in the Bryant residential panel to ensure proper overcurrent protection and safe operation. Installed two grounding electrodes per National Electrical Code requirements and bonded the gas line with copper conductor to establish proper electrical grounding system for the residence.
Addressed critical electrical safety hazards by removing damaged sparking wire leading to exterior and repairing connections within the main panel. Replaced all circuit breakers in the Bryant residential panel to ensure proper overcurrent protection and safe operation. Installed two grounding electrodes per National Electrical Code requirements and bonded the gas line with copper conductor to establish proper electrical grounding system for the residence.
Charlie B.
Charlie B. Checked in
Addressed critical electrical safety hazards by removing damaged sparking wire leading to exterior and repairing connections within the main panel. Replaced all circuit breakers in the Bryant residential panel to ensure proper overcurrent protection and safe operation. Installed two grounding electrodes per National Electrical Code requirements and bonded the gas line with copper conductor to establish proper electrical grounding system for the residence.
Cary, NC 27511
Replaced three existing phone jacks with new Cat5e-rated keystone jacks mounted in a triple-gang wall plate. Terminated twisted pair cabling to each jack according to industry wiring standards and verified proper connections. Secured wall plate and restored telecommunications service to all three ports.
Replaced three existing phone jacks with new Cat5e-rated keystone jacks mounted in a triple-gang wall plate. Terminated twisted pair cabling to each jack according to industry wiring standards and verified proper connections. Secured wall plate and restored telecommunications service to all three ports.
Curtis E.
Curtis E. Checked in
Replaced three existing phone jacks with new Cat5e-rated keystone jacks mounted in a triple-gang wall plate. Terminated twisted pair cabling to each jack according to industry wiring standards and verified proper connections. Secured wall plate and restored telecommunications service to all three ports.
Cary, NC 27511
Conducted sales consultation for complete HVAC system replacement on 17-year-old equipment with furnace located in attic space. Coordinated with homeowner remotely to discuss replacement of both heating and cooling systems. Performed attic inspection and documented existing system configuration, including flexible ductwork, copper refrigerant lines, and current installation layout. Assessed ductwork condition to determine replacement needs. Discussed equipment options focusing on extended warranty coverage and provided recommendations for high-efficiency replacement systems to meet customer requirements.
Conducted sales consultation for complete HVAC system replacement on 17-year-old equipment with furnace located in attic space. Coordinated with homeowner remotely to discuss replacement of both heating and cooling systems. Performed attic inspection and documented existing system configuration, including flexible ductwork, copper refrigerant lines, and current installation layout. Assessed ductwork condition to determine replacement needs. Discussed equipment options focusing on extended warranty coverage and provided recommendations for high-efficiency replacement systems to meet customer requirements.
Joe B.
Joe B. Checked in
Conducted sales consultation for complete HVAC system replacement on 17-year-old equipment with furnace located in attic space. Coordinated with homeowner remotely to discuss replacement of both heating and cooling systems. Performed attic inspection and documented existing system configuration, including flexible ductwork, copper refrigerant lines, and current installation layout. Assessed ductwork condition to determine replacement needs. Discussed equipment options focusing on extended warranty coverage and provided recommendations for high-efficiency replacement systems to meet customer requirements.
Cary, NC 27519
Responded to service call regarding electrical panel issues identified during previous inspection. Upon arrival, performed comprehensive evaluation of main electrical panel and associated components. Inspected circuit breaker panel interior, verified proper breaker seating, examined bus bar connections, and assessed overall panel condition. Documented panel configuration showing dual rows of circuit breakers with circuit directory labels and digital monitoring device. Evaluated quad receptacle outlet installation below panel, noting wall surface deterioration and paint peeling in surrounding area. Photographed panel interior and exterior conditions for record-keeping purposes. Customer advised of findings and provided recommendations for addressing identified concerns.
Responded to service call regarding electrical panel issues identified during previous inspection. Upon arrival, performed comprehensive evaluation of main electrical panel and associated components. Inspected circuit breaker panel interior, verified proper breaker seating, examined bus bar connections, and assessed overall panel condition. Documented panel configuration showing dual rows of circuit breakers with circuit directory labels and digital monitoring device. Evaluated quad receptacle outlet installation below panel, noting wall surface deterioration and paint peeling in surrounding area. Photographed panel interior and exterior conditions for record-keeping purposes. Customer advised of findings and provided recommendations for addressing identified concerns.
Curtis E.
Curtis E. Checked in
Responded to service call regarding electrical panel issues identified during previous inspection. Upon arrival, performed comprehensive evaluation of main electrical panel and associated components. Inspected circuit breaker panel interior, verified proper breaker seating, examined bus bar connections, and assessed overall panel condition. Documented panel configuration showing dual rows of circuit breakers with circuit directory labels and digital monitoring device. Evaluated quad receptacle outlet installation below panel, noting wall surface deterioration and paint peeling in surrounding area. Photographed panel interior and exterior conditions for record-keeping purposes. Customer advised of findings and provided recommendations for addressing identified concerns.
Cary, NC 27519
Responded to emergency call for sparking and smoking wire at front of property. Upon arrival, conducted thorough inspection of electrical panel and traced affected circuit to exterior service entrance. Inspected main panel breakers and connections, verifying proper amperage ratings and identifying compromised exterior service conductor. Located damaged wire penetration through insulated cavity where deteriorated insulation and exposed conductor created arcing condition. Isolated affected circuit, documented panel configuration and exterior wire damage with photographic evidence, and provided findings and repair recommendations to property contact for approval before proceeding with necessary repairs to restore safe electrical service.
Responded to emergency call for sparking and smoking wire at front of property. Upon arrival, conducted thorough inspection of electrical panel and traced affected circuit to exterior service entrance. Inspected main panel breakers and connections, verifying proper amperage ratings and identifying compromised exterior service conductor. Located damaged wire penetration through insulated cavity where deteriorated insulation and exposed conductor created arcing condition. Isolated affected circuit, documented panel configuration and exterior wire damage with photographic evidence, and provided findings and repair recommendations to property contact for approval before proceeding with necessary repairs to restore safe electrical service.
Charlie B.
Charlie B. Checked in
Responded to emergency call for sparking and smoking wire at front of property. Upon arrival, conducted thorough inspection of electrical panel and traced affected circuit to exterior service entrance. Inspected main panel breakers and connections, verifying proper amperage ratings and identifying compromised exterior service conductor. Located damaged wire penetration through insulated cavity where deteriorated insulation and exposed conductor created arcing condition. Isolated affected circuit, documented panel configuration and exterior wire damage with photographic evidence, and provided findings and repair recommendations to property contact for approval before proceeding with necessary repairs to restore safe electrical service.
Cary, NC 27511
Completed whole home electrical evaluation on a 2022 residence experiencing light flickering when bedroom appliances operate simultaneously. Inspected main electrical service entrance, meter assembly, and main distribution panel. Verified all circuit breakers properly seated and labeled, examined panel for signs of overheating or loose connections, and documented electrical system configuration including EVSE circuit. Photographed meter base, service entrance conductors, and complete panel interior showing breaker arrangement and circuit directory. No immediate safety hazards identified at main service equipment. Advised customer that flickering may indicate circuit overload or loose connection at affected fixtures requiring further investigation at specific problem locations.
Completed whole home electrical evaluation on a 2022 residence experiencing light flickering when bedroom appliances operate simultaneously. Inspected main electrical service entrance, meter assembly, and main distribution panel. Verified all circuit breakers properly seated and labeled, examined panel for signs of overheating or loose connections, and documented electrical system configuration including EVSE circuit. Photographed meter base, service entrance conductors, and complete panel interior showing breaker arrangement and circuit directory. No immediate safety hazards identified at main service equipment. Advised customer that flickering may indicate circuit overload or loose connection at affected fixtures requiring further investigation at specific problem locations.
Curtis E.
Curtis E. Checked in
Completed whole home electrical evaluation on a 2022 residence experiencing light flickering when bedroom appliances operate simultaneously. Inspected main electrical service entrance, meter assembly, and main distribution panel. Verified all circuit breakers properly seated and labeled, examined panel for signs of overheating or loose connections, and documented electrical system configuration including EVSE circuit. Photographed meter base, service entrance conductors, and complete panel interior showing breaker arrangement and circuit directory. No immediate safety hazards identified at main service equipment. Advised customer that flickering may indicate circuit overload or loose connection at affected fixtures requiring further investigation at specific problem locations.
Cary, NC 27519
Completed comprehensive tune-up service on single HVAC unit as requested. Performed standard maintenance procedures including system inspection, filter check, and operational testing to ensure proper functionality. All components found to be operating within normal parameters upon completion of service.
Completed comprehensive tune-up service on single HVAC unit as requested. Performed standard maintenance procedures including system inspection, filter check, and operational testing to ensure proper functionality. All components found to be operating within normal parameters upon completion of service.
Aaron P.
Aaron P. Checked in
Completed comprehensive tune-up service on single HVAC unit as requested. Performed standard maintenance procedures including system inspection, filter check, and operational testing to ensure proper functionality. All components found to be operating within normal parameters upon completion of service.
Cary, NC 27513
Completed comprehensive heating and air maintenance on two 2016 HVAC systems with no issues found. Performed 80-point inspection on both units, cleaned outdoor coils, serviced burners, verified and adjusted gas pressures to manufacturer specifications, and conducted complete safety inspections on all equipment and electrical components.
Completed comprehensive heating and air maintenance on two 2016 HVAC systems with no issues found. Performed 80-point inspection on both units, cleaned outdoor coils, serviced burners, verified and adjusted gas pressures to manufacturer specifications, and conducted complete safety inspections on all equipment and electrical components.
Connor G.
Connor G. Checked in
Completed comprehensive heating and air maintenance on two 2016 HVAC systems with no issues found. Performed 80-point inspection on both units, cleaned outdoor coils, serviced burners, verified and adjusted gas pressures to manufacturer specifications, and conducted complete safety inspections on all equipment and electrical components.
Cary, NC 27511
Completed comprehensive 32-point electrical system evaluation and preventive maintenance service. Performed electrical panel maintenance including torque verification and connection inspection of all terminations. Conducted GFCI outlet and breaker testing to verify proper ground fault protection functionality, and performed arc fault circuit interrupter testing to ensure fire protection systems were operating within specifications. Executed smoke and carbon monoxide detector maintenance including battery replacement and alarm testing. Provided light bulb replacement service for fixtures up to 12 feet and performed ceiling fan cleaning up to 12 feet. Testing documentation captured includes GFCI receptacle verification showing proper trip response and double switch installation inspection confirming secure mounting and connection integrity.
Completed comprehensive 32-point electrical system evaluation and preventive maintenance service. Performed electrical panel maintenance including torque verification and connection inspection of all terminations. Conducted GFCI outlet and breaker testing to verify proper ground fault protection functionality, and performed arc fault circuit interrupter testing to ensure fire protection systems were operating within specifications. Executed smoke and carbon monoxide detector maintenance including battery replacement and alarm testing. Provided light bulb replacement service for fixtures up to 12 feet and performed ceiling fan cleaning up to 12 feet. Testing documentation captured includes GFCI receptacle verification showing proper trip response and double switch installation inspection confirming secure mounting and connection integrity.
Tim D.
Tim D. Checked in
Completed comprehensive 32-point electrical system evaluation and preventive maintenance service. Performed electrical panel maintenance including torque verification and connection inspection of all terminations. Conducted GFCI outlet and breaker testing to verify proper ground fault protection functionality, and performed arc fault circuit interrupter testing to ensure fire protection systems were operating within specifications. Executed smoke and carbon monoxide detector maintenance including battery replacement and alarm testing. Provided light bulb replacement service for fixtures up to 12 feet and performed ceiling fan cleaning up to 12 feet. Testing documentation captured includes GFCI receptacle verification showing proper trip response and double switch installation inspection confirming secure mounting and connection integrity.
Cary, NC 27511
Cary, NC - Replaced failed LED driver in commercial facility lighting fixture. Restored proper illumination to industrial space with exposed ceiling infrastructure, completing repair and verifying full operational functionality of the lighting system.
Nick R.
Nick R. Checked in
Replaced failed LED driver in commercial facility lighting fixture. Restored proper illumination to industrial space with exposed ceiling infrastructure, completing repair and verifying full operational functionality of the lighting system.
Cary, NC 27511
Cary, NC - Inspected fluorescent lighting fixtures in commercial drop ceiling system to assess functionality and determine if driver replacement was needed or if LED retrofit would be preferred. Documented existing recessed fixtures with grid diffuser panels and T-bar ceiling system for customer's consideration regarding lighting upgrade options.
Nick R.
Nick R. Checked in
Inspected fluorescent lighting fixtures in commercial drop ceiling system to assess functionality and determine if driver replacement was needed or if LED retrofit would be preferred. Documented existing recessed fixtures with grid diffuser panels and T-bar ceiling system for customer's consideration regarding lighting upgrade options.
Cary, NC 27511
Performed comprehensive lighting inspection of commercial facility drop ceiling system and track lighting fixtures. Assessed fluorescent light fixtures recessed in ceiling grid, documented operational status of multiple fixtures including one illuminated center fixture and additional fixtures emitting warmer-toned light, and examined ceiling tile configuration where displaced panels revealed HVAC ductwork above the grid. Inspected track lighting system with multiple spotlights mounted on horizontal rail in showroom area, verified proper mounting and directional alignment of fixtures, and documented overall lighting system performance and ceiling infrastructure condition for facility maintenance records.
Performed comprehensive lighting inspection of commercial facility drop ceiling system and track lighting fixtures. Assessed fluorescent light fixtures recessed in ceiling grid, documented operational status of multiple fixtures including one illuminated center fixture and additional fixtures emitting warmer-toned light, and examined ceiling tile configuration where displaced panels revealed HVAC ductwork above the grid. Inspected track lighting system with multiple spotlights mounted on horizontal rail in showroom area, verified proper mounting and directional alignment of fixtures, and documented overall lighting system performance and ceiling infrastructure condition for facility maintenance records.
Nick R.
Nick R. Checked in
Performed comprehensive lighting inspection of commercial facility drop ceiling system and track lighting fixtures. Assessed fluorescent light fixtures recessed in ceiling grid, documented operational status of multiple fixtures including one illuminated center fixture and additional fixtures emitting warmer-toned light, and examined ceiling tile configuration where displaced panels revealed HVAC ductwork above the grid. Inspected track lighting system with multiple spotlights mounted on horizontal rail in showroom area, verified proper mounting and directional alignment of fixtures, and documented overall lighting system performance and ceiling infrastructure condition for facility maintenance records.
Cary, NC 27511
Responded to customer report of non-functional exterior GFCI outlet serving fountain, which stopped working following recent crawlspace work. Upon arrival, located weatherproof GFCI receptacle mounted on exterior wall with horizontal wood siding. Tested outlet and confirmed no power present. Inspected GFCI device and weatherproof enclosure for visible damage or tripping. Reset GFCI test/reset buttons and verified proper function. Checked electrical connections within junction box and confirmed secure terminations. Tested outlet with voltage meter to verify 120V power restoration. Confirmed fountain circuit operational and advised customer on proper GFCI testing procedures for outdoor receptacles.
Responded to customer report of non-functional exterior GFCI outlet serving fountain, which stopped working following recent crawlspace work. Upon arrival, located weatherproof GFCI receptacle mounted on exterior wall with horizontal wood siding. Tested outlet and confirmed no power present. Inspected GFCI device and weatherproof enclosure for visible damage or tripping. Reset GFCI test/reset buttons and verified proper function. Checked electrical connections within junction box and confirmed secure terminations. Tested outlet with voltage meter to verify 120V power restoration. Confirmed fountain circuit operational and advised customer on proper GFCI testing procedures for outdoor receptacles.
Tim D.
Tim D. Checked in
Responded to customer report of non-functional exterior GFCI outlet serving fountain, which stopped working following recent crawlspace work. Upon arrival, located weatherproof GFCI receptacle mounted on exterior wall with horizontal wood siding. Tested outlet and confirmed no power present. Inspected GFCI device and weatherproof enclosure for visible damage or tripping. Reset GFCI test/reset buttons and verified proper function. Checked electrical connections within junction box and confirmed secure terminations. Tested outlet with voltage meter to verify 120V power restoration. Confirmed fountain circuit operational and advised customer on proper GFCI testing procedures for outdoor receptacles.
Cary, NC 27513
Responded to service call for flickering chandelier with intermittent operation. Upon inspection, assessed existing electrical panel and circuit protection devices. Presented customer with whole home device replacement option including installation of up to 85 new outlets and switches with mechanically wrapped connections, child-safe outlets, new dryer and range outlets, and comprehensive shock protection devices throughout the residence.
Responded to service call for flickering chandelier with intermittent operation. Upon inspection, assessed existing electrical panel and circuit protection devices. Presented customer with whole home device replacement option including installation of up to 85 new outlets and switches with mechanically wrapped connections, child-safe outlets, new dryer and range outlets, and comprehensive shock protection devices throughout the residence.
Curtis E.
Curtis E. Checked in
Responded to service call for flickering chandelier with intermittent operation. Upon inspection, assessed existing electrical panel and circuit protection devices. Presented customer with whole home device replacement option including installation of up to 85 new outlets and switches with mechanically wrapped connections, child-safe outlets, new dryer and range outlets, and comprehensive shock protection devices throughout the residence.
Cary, NC 27513
Cary, NC - Responded to service call for HVAC unit serving second and third floors with continuously running blower fan. Inspected 11-year-old system and examined thermostat wiring and control board connections to diagnose constant fan operation issue.
Connor G.
Connor G. Checked in
Responded to service call for HVAC unit serving second and third floors with continuously running blower fan. Inspected 11-year-old system and examined thermostat wiring and control board connections to diagnose constant fan operation issue.
Cary, NC 27519
# Service Call Summary

Responded to service call for multiple non-functioning outlets in garage and two bedrooms. Property contains two original electrical panels approximately 33 years old.

# Work Performed

Upon arrival, conducted visual inspection of both electrical panels to diagnose the circuit failure affecting garage and bedroom outlets. Opened and examined the primary service panel, identifying the panel configuration as a standard 120/240V split-phase residential system with dual columns of circuit breakers. Traced affected circuits through the dense wire routing within the enclosure.

Proceeded to secondary panel location mounted on brick wall exterior. Opened panel door and inspected interior components, noting multiple circuit connections and wire pathways. Identified compromised circuit breaker serving the affected outlet zones. Tested breaker functionality and confirmed failure to maintain proper contact.

Replaced faulty circuit breaker with new unit matching panel spe
# Service Call Summary

Responded to service call for multiple non-functioning outlets in garage and two bedrooms. Property contains two original electrical panels approximately 33 years old.

# Work Performed

Upon arrival, conducted visual inspection of both electrical panels to diagnose the circuit failure affecting garage and bedroom outlets. Opened and examined the primary service panel, identifying the panel configuration as a standard 120/240V split-phase residential system with dual columns of circuit breakers. Traced affected circuits through the dense wire routing within the enclosure.

Proceeded to secondary panel location mounted on brick wall exterior. Opened panel door and inspected interior components, noting multiple circuit connections and wire pathways. Identified compromised circuit breaker serving the affected outlet zones. Tested breaker functionality and confirmed failure to maintain proper contact.

Replaced faulty circuit breaker with new unit matching panel spe
Jonathan B.
Jonathan B. Checked in
# Service Call Summary Responded to service call for multiple non-functioning outlets in garage and two bedrooms. Property contains two original electrical panels approximately 33 years old. # Work Performed Upon arrival, conducted visual inspection of both electrical panels to diagnose the circuit failure affecting garage and bedroom outlets. Opened and examined the primary service panel, identifying the panel configuration as a standard 120/240V split-phase residential system with dual columns of circuit breakers. Traced affected circuits through the dense wire routing within the enclosure. Proceeded to secondary panel location mounted on brick wall exterior. Opened panel door and inspected interior components, noting multiple circuit connections and wire pathways. Identified compromised circuit breaker serving the affected outlet zones. Tested breaker functionality and confirmed failure to maintain proper contact. Replaced faulty circuit breaker with new unit matching panel spe
Cary, NC 27518
Completed warranty follow-up visit to address venting discrepancy where 6-inch ductwork was installed instead of the specified 7-inch system as originally communicated to customer. Reviewed equipment specifications and dimensional requirements on-site, documented current installation with photos, and discussed potential scope of work modifications with homeowner for future consideration.
Completed warranty follow-up visit to address venting discrepancy where 6-inch ductwork was installed instead of the specified 7-inch system as originally communicated to customer. Reviewed equipment specifications and dimensional requirements on-site, documented current installation with photos, and discussed potential scope of work modifications with homeowner for future consideration.
Aaron P.
Aaron P. Checked in
Completed warranty follow-up visit to address venting discrepancy where 6-inch ductwork was installed instead of the specified 7-inch system as originally communicated to customer. Reviewed equipment specifications and dimensional requirements on-site, documented current installation with photos, and discussed potential scope of work modifications with homeowner for future consideration.
Cary, NC 27519
# Service Report

Completed comprehensive Heating & Air Maintenance including 80-point inspection on all units. Performed outdoor coil cleaning, burner cleaning, gas pressure adjustments, and full safety inspections per protocol.

## Findings and Observations

Visual inspection revealed moderate dirt and debris accumulation on outdoor condenser coil fins, which were thoroughly cleaned to restore optimal heat transfer efficiency. Refrigerant line displayed significant copper corrosion with blue-green patina and rust discoloration, indicating extended exposure to moisture and environmental elements. Equipment cabinet interior showed accumulated dust, dirt, and debris along base surfaces, which were addressed during maintenance service.

Electrical connections within equipment compartment were inspected and found secure, with wire bundles and connectors properly installed. Multiple colored wiring (red, purple, yellow, black, white, blue) showed normal wear consistent with system age. Warn
# Service Report

Completed comprehensive Heating & Air Maintenance including 80-point inspection on all units. Performed outdoor coil cleaning, burner cleaning, gas pressure adjustments, and full safety inspections per protocol.

## Findings and Observations

Visual inspection revealed moderate dirt and debris accumulation on outdoor condenser coil fins, which were thoroughly cleaned to restore optimal heat transfer efficiency. Refrigerant line displayed significant copper corrosion with blue-green patina and rust discoloration, indicating extended exposure to moisture and environmental elements. Equipment cabinet interior showed accumulated dust, dirt, and debris along base surfaces, which were addressed during maintenance service.

Electrical connections within equipment compartment were inspected and found secure, with wire bundles and connectors properly installed. Multiple colored wiring (red, purple, yellow, black, white, blue) showed normal wear consistent with system age. Warn
Connor G.
Connor G. Checked in
# Service Report Completed comprehensive Heating & Air Maintenance including 80-point inspection on all units. Performed outdoor coil cleaning, burner cleaning, gas pressure adjustments, and full safety inspections per protocol. ## Findings and Observations Visual inspection revealed moderate dirt and debris accumulation on outdoor condenser coil fins, which were thoroughly cleaned to restore optimal heat transfer efficiency. Refrigerant line displayed significant copper corrosion with blue-green patina and rust discoloration, indicating extended exposure to moisture and environmental elements. Equipment cabinet interior showed accumulated dust, dirt, and debris along base surfaces, which were addressed during maintenance service. Electrical connections within equipment compartment were inspected and found secure, with wire bundles and connectors properly installed. Multiple colored wiring (red, purple, yellow, black, white, blue) showed normal wear consistent with system age. Warn
Cary, NC 27513
Responded to commercial electrical issue involving multiple circuit breakers tripping, including alarm system breaker. Inspected Square D breaker panel where affected breakers would immediately trip when reset. Diagnosed and resolved faulty connections within the distribution panel, ensuring proper operation of all circuits and eliminating nuisance tripping.
Responded to commercial electrical issue involving multiple circuit breakers tripping, including alarm system breaker. Inspected Square D breaker panel where affected breakers would immediately trip when reset. Diagnosed and resolved faulty connections within the distribution panel, ensuring proper operation of all circuits and eliminating nuisance tripping.
Nick R.
Nick R. Checked in
Responded to commercial electrical issue involving multiple circuit breakers tripping, including alarm system breaker. Inspected Square D breaker panel where affected breakers would immediately trip when reset. Diagnosed and resolved faulty connections within the distribution panel, ensuring proper operation of all circuits and eliminating nuisance tripping.
Cary, NC 27513
Review
Great service
Leith - Cary, NC 27511
Performed assessment of aging HVAC system with visible rust and weathering on outdoor condenser unit. Inspection revealed unit installed on concrete pad with proper electrical connections, though surrounding area contained debris. Examination of crawl space showed black circular ducts with fiberglass insulation between joists, plastic vapor barrier on floor, and standard concrete block/brick foundation support structure.
Performed assessment of aging HVAC system with visible rust and weathering on outdoor condenser unit. Inspection revealed unit installed on concrete pad with proper electrical connections, though surrounding area contained debris. Examination of crawl space showed black circular ducts with fiberglass insulation between joists, plastic vapor barrier on floor, and standard concrete block/brick foundation support structure.
Everett C.
Everett C. Checked in
Performed assessment of aging HVAC system with visible rust and weathering on outdoor condenser unit. Inspection revealed unit installed on concrete pad with proper electrical connections, though surrounding area contained debris. Examination of crawl space showed black circular ducts with fiberglass insulation between joists, plastic vapor barrier on floor, and standard concrete block/brick foundation support structure.
Cary, NC 27513
Cary, NC - Successfully installed new bathroom exhaust fan as per quoted work order. Mounted unit securely to ceiling joists and verified proper ventilation operation. Installation included finishing work with clean trim to match existing ceiling aesthetics.
Nick R.
Nick R. Checked in
Successfully installed new bathroom exhaust fan as per quoted work order. Mounted unit securely to ceiling joists and verified proper ventilation operation. Installation included finishing work with clean trim to match existing ceiling aesthetics.
Cary, NC 27511
Diagnosed and repaired faulty recessed light above staircase that was unresponsive to switch operation. Accessed junction box, identified loose wiring connection, and restored proper electrical continuity between switch and fixture.
Diagnosed and repaired faulty recessed light above staircase that was unresponsive to switch operation. Accessed junction box, identified loose wiring connection, and restored proper electrical continuity between switch and fixture.
Bryant C.
Bryant C. Checked in
Diagnosed and repaired faulty recessed light above staircase that was unresponsive to switch operation. Accessed junction box, identified loose wiring connection, and restored proper electrical continuity between switch and fixture.
Cary, NC 27511
Completed 32-point electrical system evaluation including comprehensive panel maintenance with connection torquing and verification. Performed GFCI/Arc Fault protection testing using Klein Tools diagnostic equipment, confirming proper outlet function with readings of 120VAC and verification of correct wiring configurations.
Completed 32-point electrical system evaluation including comprehensive panel maintenance with connection torquing and verification. Performed GFCI/Arc Fault protection testing using Klein Tools diagnostic equipment, confirming proper outlet function with readings of 120VAC and verification of correct wiring configurations.
Isaac W.
Isaac W. Checked in
Completed 32-point electrical system evaluation including comprehensive panel maintenance with connection torquing and verification. Performed GFCI/Arc Fault protection testing using Klein Tools diagnostic equipment, confirming proper outlet function with readings of 120VAC and verification of correct wiring configurations.
Cary, NC 27513
Review
Arron did and incredible job. Most appreciated
Bill - Cary, NC 27518
Review
He was very thorough and found the problem
Rochelle - Cary, NC 27513
Review
Professional
Linda - Cary, NC 27519
Review
Fantastic
Monica - Cary, NC 27511
Review
Jim Gangi came out and diagnosed the issues, conveyed his opinion and suggestions. No pressure and communicated his findings very well
John - Cary, NC 27519
Review
5-star experience! Easy to make an appointment, great communication, excellent work from knowledgeable, experienced, friendly electricians. Site cleanup was perfect. Will definitely hire Dawson’s Electric again! Thanks, Jonathan and Mason!
Mari - Cary, NC 27519
Review
Great and Friendly Service!
Praveen - Cary, NC 27519
Review
Jim was so helpful and proactive. He made sure that everything was cleaned. He came prepared with parts I didn’t have and he was absolutely pleasant to speak with! Ive always had awesome service with Dawson’s. I highly recommend them for any electrical work you need done.
Kylie - Cary, NC 27511
Review
Great service!
Cynthia - Cary, NC 27519
Review
Tim is top notch. He and his partner were efficient, thoughtful, and laid out multiple price options for our service needs. He generously threw in a couple additions at no cost. Very nice guy as well. Would highly recommend.
Alex G - Cary, NC 27511
Review
Jonathan Baker did an excellent job of explaining options for my electrical system. He worked quickly and efficiently and was patient in explaining how my new gear works. Much appreciated!
Carolyn - Cary, NC 27519
Review
Johnathan and Michael were very helpful
Laura - Cary, NC 27513
Review
Jim did a really great job for us! The recessed lights he wired up in the living room just sparkle and we could not be happier. He also did excellent work in our garage and made sure to replace as much drywall as possible to cut down on our repairs. We would hire him again!
Caroline - Cary, NC 27513
Review
Will use them again
Sandy - Cary, NC 27518
Review
Professional, fast, and took great care to make our new fixtures look great!
Meaghan B - Cary, NC 27519
Review
The entire process was seamless with great communication. From schedule the appointment through all the work being done. Professional, courteous and job well done.
Robert - Cary, NC 27519
Review
work done quickly and am satisfied.
75gator - Cary, NC 27511
Review
Really great service. Very knowledgeable electrician
Alice - Cary, NC 27511
Review
My experience with other electric companies, have been fairly poor. Dawson’s Electric was easy to make an appointment, they were on time, they looked presentable, they did a great job, they were quick, and the electrician (Jim Gangi) was the politest person. I was extremely impressed. As a woman, it is important for me to feel safe with the people that are working on my home. Jim was respectful, honest, and professional. I have multiple jobs in my upcoming new home and I will not hesitate to call Dawson’s Electric for all my electrical needs. Thank you!
Cristina - Cary, NC 27518
Review
Mr Torres was puntual, kept us informed at all times of his arrival. Listen to my needs and provided a clear responds to what it will take to get it done. Price was fair market value. Will use the for my next project. He completed the job promptly and did it very well.
Yon - Cary, NC 27513
Review
Jonathan and Nathan were professional, thorough, knowledgeable and competent, as well as timely and clear at communication. What more could I want? Thanks for your help.
RobertO - Cary, NC 27511
Review
John did an excellent job and was a pleasure to work with.
Stephen - Cary, NC 27511
Review
Jonathan was awesome. I called to have someone dispatched and he was here in 30 minutes. He was very knowledgeable and provided great customer service. I will call Dawson for all of my electrical needs
Deidre - Cary, NC 27513
Review
Jonathan was on time, his estimates were good, they worked efficiently and cleaned up the job site afterwards... I could not have asked for a better experience.
Rob - Cary, NC 27513